If you become a victim of fraud, be sure to notify us right away so we’re able to take the necessary steps to prevent any further damage. We may need to order a new debit card, or in some cases, close your checking account and open a new one. Debit cards do take 7-10 business days to arrive and you are required to be in person to open a new checking account.
If you notice something AFTER HOURS, please call our Fraud Alert Number : 1-833-857-0004. They will cancel your debit card and issue you a new one. This will make sure no further unauthorized purchases are made using your debit card.
**We encourage all members to enroll their debit card(s) in our alerts program. Get a text message or email any time your card is used.**